Anti-corruption is a fundamental principle of the Company’s business operations. The Company is committed to conducting its business with integrity, transparency, and accountability, supported by systematic preventive measures. This commitment aims to build trust and ensure sustainable value for all stakeholders.
Key Stakeholders Affected
Stakeholder Impact
Business Impact
Performance Against Targets
Significant Non-Compliance with Laws and Regulations
2027
2025
2025
Management Approach
The Company has established a systematic approach to anti-corruption management, covering clear policies, guidelines, and internal control measures to prevent bribery and conflicts of interest. The policies are communicated to employees, business partners, and stakeholders, supported by ongoing training and awareness programs. The Company also provides secure and confidential whistleblowing channels, along with protection measures for whistleblowers.
In addition, the Company regularly monitors, audits, and evaluates its practices, and continuously reviews and improves its measures to ensure alignment with applicable laws and relevant standards.
Compliance Management Practices
The Company places strong emphasis on ensuring compliance with applicable laws, regulations, and standards at both domestic and international levels in order to support transparent and sustainable business operations. A legal compliance checklist is regularly prepared, and the performance of relevant functions is systematically monitored.
The Company has established a Compliance Policy to serve as guidance for directors, executives, and employees, supported by continuous communication and training to enhance knowledge, understanding, and awareness of compliance roles and responsibilities.
In addition, the Company promotes compliance risk management to mitigate the risks of legal and regulatory non-compliance, which could adversely impact the Company’s performance and reputation. Compliance processes are regularly monitored and reviewed to ensure alignment with the evolving business environment and to support long-term sustainable growth.
Performance in the Previous Year
During the past year, the Company did not encounter any significant violations of laws, whether civil or criminal, nor of laws and regulations under the supervision of relevant regulatory authorities, such as the Securities and Exchange Commission (SEC). The Company did not incur any fines or penalties imposed by government authorities, and no complaints relating to ethical misconduct or improper actions that could adversely affect the Company’s reputation and corporate image were identified.
Business Ethics and Anti-Corruption
The Board of Directors has established and implemented a Group-wide Code of Ethics and Business Conduct to serve as a guiding framework for directors, executives, and employees at all levels. The Code covers ethical conduct toward all stakeholder groups, including employees, shareholders, customers, business partners, competitors, and society as a whole. This framework supports efficient business operations grounded in ethical principles, transparency, and accountability.
In addition, the Company has established a systematic process to monitor and assess compliance with the Code of Ethics and Business Conduct, with results reported to the Corporate Governance Committee. This ensures ongoing ethical oversight and supports the effective and appropriate management of any violations of business ethics or the Code of Conduct.
Preparation of Conflict of Interest Reports by Directors, Executives, and Related Persons
The Company has established a process for the preparation of conflict of interest reports by directors, executives, and related persons in order to comply with the requirements concerning related-party transactions and to ensure the exercise of duties with due care and prudence. Relevant information is submitted to the Company Secretary, who is responsible for forwarding copies of such reports to the Audit Committee and the Board of Directors on a quarterly basis.
Results of Good Corporate Governance Practices
The Company has been assessed under the Corporate Governance Rating (CGR Checklist) for listed companies by the Thai Institute of Directors (IOD) and received a 5-star rating at the “Excellent” level.
The Company received a 5-Coin rating, at the “Excellent – Exemplary” level, from the Thai Investors Association (TIA) under the Annual General Meeting Quality Assessment (AGM Checklist).
All directors, executives, and employees at every level of the organization have completed training and formally acknowledged the Corporate Governance and Code of Business Conduct Handbook. This handbook serves as a guiding framework for their professional conduct and reflects the organization’s ongoing commitment to promoting and upholding the principles of good corporate governance.
More information is available in the
Corporate Governance and Code of Business Conduct Handbook
The Company has consistently complied with anti-corruption and anti-bribery measures certified under the Thai Private Sector Collective Action Against Corruption (CAC). The Company signed the Declaration of Intent of the Thai Private Sector Collective Action Against Corruption on October 28, 2014 and has been granted its third renewal of CAC certification, effective from December 31, 2024 through December 31, 2030, by the Thai Institute of Directors Association (IOD).
Conflict of Interest Prevention and Management
The Company has established governance mechanisms to systematically prevent and manage conflicts of interest. These mechanisms cover the disclosure of interests, the review of related party transactions, and oversight of directorships and shareholdings of directors, executives, and related persons. Individuals are required to submit regular declarations of interests, and those with vested interests are prohibited from participating in the consideration or approval of related matters. All related party transactions must be conducted on an arm’s length basis and disclosed in strict compliance with the regulations of the Securities and Exchange Commission (SEC) and the Stock Exchange of Thailand (SET).
Measures Governing Securities Trading and the Use of Insider information
The Company has implemented controls over the use of insider information and securities trading by directors, executives, and relevant employees. These measures include clearly defined Blackout Periods and Quiet Periods, as well as requirements to report changes in securities holdings in accordance with applicable laws. The Company regularly reviews and communicates these policies to ensure awareness and compliance, thereby preventing improper use of insider information and maintaining the confidence of shareholders and stakeholders.
Performance Results
In 2025, the Company recorded no incidents of conflicts of interest, misuse of insider information, or violations of regulations related to securities trading or related party transactions.
Whistleblowing and Complaint Handling Mechanism
The Company places strong emphasis on good corporate governance, transparency, and anti-corruption practices. It has established a whistleblowing and complaint handling mechanism to enable stakeholders to report suspected violations of laws, regulations, internal policies, or the Company’s Code of Business Conduct. A Whistleblowing Policy has been implemented, and reporting channels are communicated through the Company’s website and internal systems (Intranet), covering both employees and external parties. The Board of Directors has assigned the Company Secretary to receive complaints and whistleblowing reports and to submit quarterly reports to the Board of Directors to ensure proper review and oversight in accordance with principles of good governance, transparency, and fairness. The Company provides accessible channels for whistleblowing and complaints for all stakeholder groups, as outlined below:
| Procedure | Description |
|---|---|
| Complaint Reporting | External stakeholders and employees |
| Receiving Complaints | Available channels for whistleblowing or reporting complaints: Company website: www.ptgenergy.co.th Email: whistleblower@pt.co.th Mail: Board of Directors Secretary PTG Energy Public Company Limited 90 CW Tower A, 33rd Floor |
| Actions Under the Whistleblower or Complaint Reporting Policy |
|
| Reporting Results |
|
False Reporting
If an investigation determines that a report was made with false information due to intentional misrepresentation, distortion of facts, or defamation of others, the reporting individual shall be deemed to have violated the Company’s Code of Ethics. Disciplinary actions shall be imposed in accordance with the Company’s rules and regulations and/or applicable laws.
Protection of Whistleblowers and Complainants
If an investigation determines that a report was made with false information due to intentional misrepresentation, distortion of facts, or defamation of others, the reporting individual shall be deemed to have violated the Company’s Code of Ethics. Disciplinary actions shall be imposed in accordance with the Company’s rules and regulations and/or applicable laws.
In 2025, the Company received a total of 97 complaints through its complaint handling channels. The Company conducted fact-finding investigations in accordance with established procedures in a systematic and fair manner. Based on the review of relevant evidence, no significant misconduct was found that would have a material impact on the Company’s reputation or business operations. However, some cases remain under further investigation, and the Company will proceed in accordance with the relevant regulations and measures once the investigations are completed.
Summary of Complaints for 2025
| 2025 | |
|---|---|
| Total number of complaints received | 97 |
| Complaints successfully resolved | 54 |
| Number of substantiated complaints | 16 |
| Fraud or bribery | |
| Corruption / Solicitation of Benefits | 1 |
| Discrimination or harassment | 0 |
| Customer personal data and privacy | 0 |
| Conflict of interest | 0 |
| Money laundering or insider trading | 0 |
| Misconduct or abuse of authority | 5 |
| Violations of, or non-compliance with, policies and procedures | 8 |
| Other Cases | 2 |
Example of corrective actions and preventive measures
The Company places importance on ensuring that employees perform their duties in accordance with the organization’s ethics and regulations. If any misconduct by employees is identified, the Company will consider and impose disciplinary actions as appropriate to each case, including verbal warnings, written warnings, and termination of employment without compensation, in accordance with the Company’s human resource management regulations.
In addition, the Company has continuously implemented preventive and oversight measures to mitigate the risks of fraud and inappropriate conduct. Key approaches include the following:
- Regularly communicating and emphasizing to employees the policy of not accepting or soliciting gifts, assets, or any other benefits from external parties in order to prevent risks related to conflicts of interest and corruption.
- Conducting regular reviews of branch employees’ performance, such as random monitoring of operations through closed-circuit television (CCTV) systems and cross-checking with employee time attendance records to ensure compliance with established regulations.
- Performing periodic random inventory checks, with particular focus on controlled items and high-value products, to prevent discrepancies and reduce the risk of fraud in inventory management.
- Promoting communication and building a proper understanding of employees’ rights and responsibilities, such as sick leave entitlements and job duties, to prevent misunderstandings between departments and employees.
- Promoting mutual understanding regarding appropriate workplace conduct and maintaining a zero-tolerance approach toward intimidation, harassment, or violence in the workplace.
Communication of Business Ethics and Anti-Corruption Commitment for 2025 The Company has undertaken the following initiatives to promote anti-corruption:
The Company organized an online training program on “Anti-Corruption and Code of Conduct” for employees across the Group, with a total of 109 participants. The training covered key topics, including business ethics, prevention of conflicts of interest, prevention of insider information misuse, and anti-corruption practices. The objective was to enhance employees’ knowledge, understanding, and awareness, and to reinforce ethical conduct based on integrity, transparency, and adherence to business ethics principles.
This training program was conducted as part of the Company’s ongoing personnel development initiatives, with the aim of ensuring that employees across the organization share a consistent understanding of the anti-corruption policy and appropriate standards of conduct. This contributes to the cultivation of a transparent and sustainable corporate culture aligned with good governance practices. In addition, the training provided a platform for employees to exchange views and raise questions on relevant issues, thereby strengthening their understanding of roles and responsibilities and enabling the effective application of ethical principles in daily work practices.
In addition, the Company conducted an assessment of employees’ Corporate Governance Awareness within the organization to strengthen transparent, ethical business practices in line with the principles of good corporate governance. In 2025, the average assessment score was 96.30%, reflecting a high level of employees’ understanding and awareness of corporate governance principles.
The Company also promoted anti-corruption practices by communicating its “No Gift Policy” to employees, subsidiaries, and external parties during festive seasons and on other occasions. This communication was delivered through the Company’s intranet, corporate website, and email channels to demonstrate the Company’s commitment to establishing ethical standards with all stakeholders. In 2025, the Company communicated this policy to 1,633 business partners.