PTG Group is committed to fostering a strong safety culture as an integral part of everyone’s daily work practices. Through the implementation of Safety Visible Leadership under the PTG SSHEMS framework, we strive toward our ultimate goal of achieving zero accidents.
Key Stakeholders Affected
Stakeholder Impact
Business Impact
Performance Against Targets
| Target (2027) |
Target (2025) |
Performance (2025) |
|
|---|---|---|---|
| Total Recordable Injuries Rate (TRIR) of employees | 0.276 | 0.552 | 0.47 |
| Lost Time Injury Frequency Rate (LTIFR) of employees and contractors | Employees = 0.726 Contractors = 0 |
Employees = 0.552 Contractors = 0 |
Employees = 0.47 Contractors = 1.36 |
Note: Scope covers PTG Energy Public Company Limited, Petroleum Thai Corporation Company Limited, GFA Corporation (Thailand) Company Limited, and Punthai Coffee Company Limited.
Management Approach
The Company has established policies on Quality, Security, Safety, Occupational Health, and Environment (SSHE) as a governance framework across the PTG Group. These policies are regularly reviewed by the SSHE Steering Committee to ensure alignment with evolving internal and external contexts. The PTG SSHEMS has been developed as the Group’s core management system to standardize SSHE directions, standards, and processes across all subsidiaries. All PTG entities are required to implement this system, covering role and responsibility assignment, risk management, operational control, and systematic monitoring. The Company conducts internal audits at least once annually, alongside certifications and assessments under international standards such as ISO 9001, ISO 14001, and ISO 45001, to continuously enhance effectiveness and alignment with best practices.
Safety, Occupational Health, and Environmental Structure and Policies
Structure for Safety, Occupational Health, and Environmental Management
To effectively implement the PTG SSHEMS across the Group, the Company has established a five-level governance structure.
Level 1 – Management
Level 2 – PTG Group Level
Level 3 – Business Unit (BU)
Level 4 – Area of Operation
Level 5 – Employees (Operation)
Operational Excellence in Safety, Occupational Health, and Environment
The Company is committed to continuously enhancing its Security, Safety, Occupational Health, and Environment (SSHE) management system in compliance with applicable laws and international standards. The PTG SSHEMS framework is adopted as the foundation, alongside implementation aligned with ISO 45001 to elevate safety standards for employees, customers, communities, and the environment.
Oil Depots
- Promote employee participation through safety initiatives such as ergonomic workplace improvements and 5S activities to enhance operational efficiency and workplace safety
- Appoint safety officers at all levels and establish Safety Committees (SC) at each depot
- Develop emergency and crisis response plans and conduct drills at least once a year to ensure preparedness and minimize potential impacts on communities and the environment
Service Stations
- Conduct comprehensive safety inspections across all business areas within service stations to identify risks and potential hazards that may affect employees, customers, and assets
- Analyze identified risks and implement preventive measures, with reporting to relevant committees and continuous follow-up until resolution
- Utilize Power BI for in-depth data analysis through real-time dashboards, enhancing decision-making efficiency
- Establish risk management plans for business expansion and new station development, including hazard identification, likelihood assessment, and risk evaluation across all activities and environments, including surrounding areas
- Promote safety awareness through initiatives such as the “Safety Clinic” program to encourage safe working behaviors
Oil Transportation Business
- Supervise group companies, such as PTG Logistics, to ensure strict compliance with SSHE standards
- Establish safety committees and define transportation safety policies
- Enhance driver capabilities through dedicated training centers under the “PTG Gentleman” program, fostering discipline and a strong safety mindset
- Apply AI technology to detect risky driving behaviors, alongside regular drug and alcohol testing, supported by a company-wide policy on drug and cannabis prevention
Management System and Zero Accident Goal
Corporate Safety, Occupational Health, and Environmental Management System
Under the Security, Safety, Occupational Health, and Environmental (SSHE) management framework of PTG SSHEMS, the Company has established a five-year development plan (2022–2026) to enhance management practices across the Group. The plan aims to achieve a holistic safety organization, covering the prevention of workplace accidents, transportation incidents, environmental impacts, and events that may lead to emergencies or crises.
In addition to the PTG SSHEMS framework, the Company has adopted relevant international standards, including:
- Integrated Management System standards (ISO 9001, ISO 14001, and ISO 45001) for oil depots and distribution centers
- Road Traffic Safety Management standard (ISO 39001) for transportation operations by PTG Logistics Company Limited.
- Green Innovation Station standards implemented by Petroleum Thai Corporation Company Limited.
Zero Accident Target
The Company has established a Zero Accident target, expanding beyond workplace injury prevention to a holistic safety approach:
- Zero Accident at Work: Zero employee accidents resulting in hospitalization or higher (measured by the Total Recordable Injury Frequency Rate: TRIR).
- Zero Road Accident: Zero transportation-related accidents causing injuries that require medical treatment, calculated per 1,000,000 kilometers of product transportation.
- Zero Environmental Claim: Zero written environmental complaints received.
- Zero Security Event: Zero incidents affecting security and safety within operational areas.
To support the achievement of these goals, the Company continuously organizes engagement activities and monitors performance across all operational sites, requiring each location to strive toward achieving the “4 Zero” targets. Sites that successfully meet these objectives are recognized and honored at the annual BESAFE Award ceremony.
0
Accident
Safety, Occupational Health, and Environmental Culture (BESAFE)
The Company has established a unified safety culture across the organization under the concept of “BESAFE: Get Beyond Safety, Do Your BEST,” aligned with the corporate BEST values. This framework embeds safety as an integral part of operations at all organizational levels. The BESAFE principles include:
Risk Assessment and Prevention
Identification of Work-Related Hazards (Risk Assessment)
The Company places strong emphasis on identifying work-related hazards through systematic risk assessments to effectively manage and prevent operational risks. Safety risk assessments are conducted at least annually, or whenever significant operational changes occur, to prevent accidents and continuously enhance workplace safety. This process is implemented under the Safety, Occupational Health, Environment, and Security Management System (PTG SSHEMS). The results of the risk assessment classify safety risks into four levels: Very High Risk, High Risk, Medium Risk, and Low Risk.
Accordingly, the Company has established measures to assess and control risks comprehensively across all relevant dimensions, categorized into the following five key areas:
| Occupational Safety Risk | Risk assessment is conducted in accordance with the Occupational Health and Safety Management System, ISO 45001. |
| Environmental Risk | Risk assessment is conducted in accordance with the Environmental Management System, ISO 14001. |
| Worker Health Risk | Health Risk Assessment (HRA) is conducted in accordance with the Ministry of Industry Notification No. 4439 (B.E. 2555 (A.D. 2012)) on Health Risk Assessment from Chemical Exposure. |
| Security Risk | Risk assessment is conducted in accordance with API 780: Security Vulnerability Assessment. |
| Transportation Risk | Risk assessment is conducted in accordance with ISO 39001: Road Traffic Safety Management System. |
After completing the risk assessment process, each operational area prioritizes identified risks based on Risk Priority principles to determine appropriate preventive and corrective measures. The Area Safety Committee is responsible for monitoring the progress of mitigation actions for significant risks and communicating relevant risk information to employees to ensure awareness and understanding. This process continues until all corrective actions have been fully implemented.
Safety Risk Assessment Results
From the assessment of safety, occupational health, and environmental risks and opportunities under the PTG SSHEMS framework, the results indicate that most identified risks fall within the Medium Risk level, with certain activities categorized as High Risk. The assessment findings have been systematically applied to establish and implement key risk management measures as follows:
| Operational Area | Key Risk Issues | Overall Risk Level | Risk Management Measures |
|---|---|---|---|
| Oil Depots and Headquarters |
|
Moderate – High |
|
| Service Stations |
|
Moderate |
|
The Company has established and implemented systematic safety, occupational health, and environmental measures to control risks, alongside continuous monitoring. Employee participation in risk management is actively promoted through the Safety Hunter program and the “Safety via Line” initiative, which encourage employees to identify, alert, and report risks within operational areas. The focus is placed on proactively managing Near Miss incidents before they escalate into serious accidents or losses. These efforts support the Company’s Zero Accident goal and long-term sustainable business operations.
Promotion of a Safety Culture
Safety Promotion for Contractors and Business Partners
The approach to promoting safety among contractors and business partners, led by the Contractor Safety Inspection Department under the Safety and Environment Division, is implemented systematically and comprehensively across all stages of operations, as follows:
- Pre-Work Communication of Requirements:
For every project, a Terms of Reference (TOR) is prepared, clearly specifying safety requirements. A 100% Kick-off Meeting (KOM) is conducted with contractors prior to commencement to ensure that all parties fully understand and strictly comply with the Company’s safety standards.
- Pre-Work Safety Training:
All contractors are required to complete safety training in accordance with the project plan before commencing actual operations. The Contractor Safety Inspection Department under the Safety and Environment Devision continuously organizes safety training for contractor personnel prior to the start of every project, in line with the 2025 annual training plan. The Company requires all contractor workers to undergo safety training in compliance with Company regulations before starting work. Training sessions are conducted twice monthly, and trained personnel are issued work permits, which must be carried at all times while on duty. Annual training schedules are prepared in advance, with additional special sessions arranged in emergency situations.
The training curriculum covers mandatory safety courses aligned with the nature of work, such as working at heights, the use of personal protective equipment (PPE), work permit procedures, high-risk work management, and fire prevention. This ensures that all personnel possess the necessary knowledge and understanding to comply with safety standards correctly, fostering a strong safety culture across the organization, contractors, and business partners.
Performance Results in 2025
- Safety Site Inspections During Operations:
Site inspections are conducted across four categories of work—New Station, Renovation, Non-Oil, and High-Risk Work, covering 45 safety checklist items. Non-conformities are continuously monitored and followed up through Safety Inspection reports.
- Communication and Awareness:
Safety information is regularly communicated to contractors via Line and email at least once per month. Topics include electrical work, working at heights, confined space operations, and work permit procedures for both general and high-risk activities.
- Incentives and Engagement:
The “Inspect Well, Get Rewarded” initiative has been introduced to encourage quality site inspections and reinforce strict adherence to safety measures.
- Safety System Development:
An e-Work Permit system is currently being developed in collaboration with the IT Department to enhance control over high-risk work. In addition, a contractor safety system improvement proposal is being submitted to the Committee to support sustainable development.
These initiatives reflect the Company’s ongoing commitment to fostering a shared safety culture among the organization, contractors, and business partners.
Safety Training for Employees
The Company enhances employees’ knowledge, understanding, and essential skills to prevent workplace accidents, injuries, and occupational illnesses. Training programs cover fundamental safety principles, risk identification and assessment, proper use of personal protective equipment (PPE), and emergency response procedures. These programs are aligned with applicable laws and notifications issued by the Department of Labor Protection and Welfare, which require employers to provide safety training to employees from the commencement of employment. The objective is to foster safety awareness among all employees and cultivate a strong safety culture within the organization.
In 2025, the Company conducted the following safety training programs for employees:
| Course | Numbers of Trained Employees |
|---|---|
| Basic Firefighting Training | 3,527 Persons |
| Occupational Safety, Health and Working Environment | 40,210 Persons |
| Safety Officer – Executive Level | 2,752 Persons |
| Safety Officer – Supervisor Level | 4,411 Persons |
| Safety, Occupational Health and Working Environment Committee | 373 Persons |
| Electrical Safety Training | 270 Persons |
| Radiation Safety Training | 103 Persons |
| Firefighting and Fire Evacuation Drill (Training Center) | 173 Persons |
| First Aid Training | 710 Persons |
| Confined Space Safety Training | 70 Persons |
| Oil Tanker Truck Rescue Training | 46 Persons |
| Emergency Response and Incident Command Training | 216 Persons |
Occupational Health, Safety, and Environment (OHSE) Performance Results
Safety Performance Statistics for Employees and Contractors
Total Recordable Injuries Rate per One Million Employee Work Hours
Number of Employees/Contractors Deceased from Work (Cases)
Lost Time Injury Frequency Rate per One Million Employee Work Hours
Lost Time Injury Frequency Rate per One Million Contractor Work Hours
Note: In 2025, the Company expanded the scope of data collection to include contractor accident data from Petroleum Thai Corporation Company Limited and Punthai Coffee Company Limited. As a result, the reported figures increased compared to the previous year.
Preventive measures to control accidents and work-related illnesses
The PTG Energy Group has expanded its business, resulting in new businesses and a continuous increase in the number of employees within the organization. However, to ensure the safety of employees, contractors, as well as to prevent any adverse impacts on stakeholders such as communities and other parties, the company has established preventive measures to control accidents and work-related illnesses within the PTG Energy Group as follows:
- Studying standard operating procedures regarding security, safety, occupational health, and environmental matters, and planning compliance with relevant laws, contracts, and international standards.
- Implementing standard systems for security, safety, occupational health, and the environment within the organization, such as ISO9001:2015, ISO14001:2015, ISO39001, ISO45001:2018, Process Safety Management (PSM), and PTG SSHESMS.
- Establishing quality policies for security, safety, occupational health, and the environment within the PTG Energy Group to guide continuous improvement efforts.
- Setting safety and environmental objectives within the Group through various key performance indicators. PTG Energy Group also conducts continuous monitoring and annual assessments of health and safety performance. These results are benchmarked against industry peers to inform development and enhancement of effective safety measures across service stations and other units, including improvements in areas such as:
- Safety sustainability certification and environmental aspects of the PTG Energy Group that have been certified by external agencies. The performance by the PTG Energy Group of companies. Certifications such as outstanding safety establishments, green offices, drug problem prevention and resolution, greenhouse gas emissions reduction certification (LESS) meet the goals.
- Establishing a Safety and Environment Department to oversee safety, occupational health, and environmental conditions within the organization.
- Forming Safety Committees in each company within the group to facilitate communication between management and employees in addressing safety, occupational health, and environmental concerns.
- Providing training on safety, occupational health, and environmental laws and regulations, including basic safety, fire safety, safety management for managers, and various operational safety courses.
- Developing leadership skills in safety management among executives and supervisors to ensure informed decision-making and confidence-building among subordinates.
- Developing safety, occupational health, and environmental regulations and manuals for each business unit within the group.
- Conducting joint accident investigations with relevant parties to identify root causes and implement corrective/preventive measures to prevent recurrence and extend lessons learned to related areas and business units within the organization.
- Summarizing accident statistics and analyzing safety, occupational health, and environmental data within the organization to identify trends and develop strategies for risk management related to workplace injuries/illnesses, safety, environment, and process safety.
- Studying external incidents to analyze internal risks within the organization and develop preventive measures for serious accidents within the organization.
- Conducting workplace and equipment inspections for safety, occupational health, and environmental concerns using various methods to identify risks and take immediate corrective actions.
- Organizing safety promotion activities involving employee participation to enhance awareness and skills related to security, safety, occupational health, and the environment.